This Cancellation & Refund Policy outlines the terms under which you may cancel a service or request a refund for services purchased directly through https://themisq.com. This policy does not apply to services transacted via subdomains or third-party platforms.

1. Service Cancellation

• You may request cancellation within 24 hours of placing a service order via themisq.com, provided work has not yet commenced.
• To cancel a service, you must send an email to [email protected] with your service details and order reference (if applicable).

2. Refund Eligibility

Refunds may be issued under the following conditions:

• The service has not been initiated or delivered.
• The service does not match the description or agreed-upon terms.
• A technical issue on our end prevented the successful delivery of service.

3. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

• Services already rendered or in-progress
• Change of mind after work has begun
• Delays caused by lack of communication or incomplete information from the client

4. Refund Processing

• Once approved, refunds will be processed within 7–10 business days to the original payment method.
• MISQ is not responsible for delays caused by your bank, payment gateway, or third-party service providers.

5. Contact for Support

To initiate a cancellation or refund request, contact:
📧 [email protected]
Please include your full name, email, and details of the service order.

6. Changes to This Policy

MISQ reserves the right to update or modify this policy at any time. Any changes will be posted here with a revised effective date.